Resolving Conflict Workshop (Professional Development)

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Date: Thursday, 14 February 2019 to Thursday, 14 February 2019
Address: , NSW Australia
Place: Sydney CBD, provided to confirmed attendees
Total Price: $1,250.00

If you are experiencing difficulty registering online, please email

Things don’t always go smoothly at work with people; those around you, in your team, your boss, critical stakeholders like customers/clients, suppliers and regulators. Through our natural course of living each day we make choices and decisions; and because of these, we experience a difference of opinion, different priorities, different needs and different expectations with other people. These differences are conflict.

We all need to expect conflict will happen, build emotional resilience and then embrace the conflict in order to resolve and handle it brilliantly. 

Always remember why conflict is such a remarkable business performance tool – it is a process that produced something of great beauty – and just like the pearl – it is the result of great irritation.


Who should attend:

The workshop is aimed at business leaders who want to challenge they way the think, feel, and act when confronted with a situation of conflict.


Expected workshop outcomes:

At the end of the one-day workshop participants are able to:
- Define and appreciate the importance of conflict when managing and leading others
- Recognise the difference between conflict that is ignited and conflict that erupts
- Build emotional resilience at a highly personal level
- Describe the five different ways we respond to conflict
- Use an approach to enable collaborative resolution of conflict
- Discover the value of engaging in challenging conversations to ignite constructive conflict

Workshop Presenter, Mandy Holloway:


Mandy is a passionate, energetic and inspiring facilitator who captivates the audience with her style. Her empathetic style and ability to intimately understand the ongoing pressure faced by  business leaders is clear and grounded in her personal leadership experiences. A former partner at KPMG and PKF, Mandy is a Fellow at the Institute of Chartered Accountants in Australia. Mandy brings over 25 years’ experience in business to her workshops and presentations.

She facilitates workshops and programs regularly to leaders and managers from  organisations like: APP, WSP, The Iconic, Countplus, Pandora, Specsavers, CAANZ, CBRE, Sanitarium and Bayer.

As a leadership trailblazer who put courage into action to achieve significant "firsts" in her career, Mandy now inspires both men and women to be courageous in the way they lead themselves and others. She is the CEO and Co-Founder of Courageous Leaders and has been inspiring existing and future leaders since 2002. This career success is anchored in her strong business skills, ability to develop trusted relationships and the courage she brings when expressing her leadership mastery while consistently challenging the status quo.

In 2011 Mandy published her first book, Inspiring Courageous Leaders.


Event Details

Thursday 14 February 2019
8:00am for a 8:30am start - 5:00pm
Sydney CBD (provided to confirmed attendees)
Member $990.00, Non-Member $1250.00 (All prices include GST)
Morning tea, lunch and afternoon tea is provided

Please advise of any dietary requirements at the time of registration.


Cancellations must be made no less than 5 working days prior to the event in order to receive a refund in line with the Consult Australia Refund Policy 

Replacement delegates will be accepted at any time. Please contact us here to notify of any changes.

Events may be postponed or cancelled at the discretion of Consult Australia.


NSW Gold Sponsors